IT Support Specialist

Domaine is the world's largest independent Shopify design and development partner. We are a team of commerce experts dedicated to creating, building, and growing ambitious and beloved brands. As pioneers and not just participants in our industry, we are inspired to write, break, and re-write the rules for a new generation of commerce.

The IT Support Specialist will be responsible for providing technical support to employees, maintaining IT systems, and assisting the Director, Operations & Systems with information security initiatives. This role is critical in ensuring all employees have the necessary technical resources to perform their jobs effectively while maintaining company-wide security standards and policies.

Responsibilities

• Provide first-level IT support for all employees, resolving technical issues related to hardware, software, and network connectivity
• Provide basic troubleshooting for cloud-based IT environments including Google Workspa...