IT Support Specialist

The Role

The role & it's impact:

As an IT Support Specialist, you will be a vital part of our internal IT team, acting as a highly visible representative within our Sydney office. You will take ownership of support contact points, providing human and helpful assistance across tickets, walk-ups, and chat to ensure our people have the tools they need to do the best work of their lives.

You will play a central role in managing our regional support needs for Australia and Asia, handling everything from software and hardware requests to complex service incidents. This role is essential for our growth as we expand our Sydney footprint, where you will ensure that our technology and systems remain seamless and reliable for every team member.

The team & how they connect:

You will join a global internal IT team that thrives on collaboration and shared knowledge to resolve servi...