IT Support Specialist

POSITION: IT Support Specialist (salaries depending on experience and qualifications)

Job Summary

We are seeking a highly motivated IT Support Specialist to provide first- and second-level technical support across the organization. The role involves troubleshooting hardware and software issues, maintaining IT systems and networks, and ensuring secure and efficient IT operations. The ideal candidate is customer-focused, technically skilled, and able to work under pressure.

Key Responsibilities

• Provide first- and second-level support for hardware, software, and network concerns
• Install, configure, and maintain computers, printers, mobile devices, TVs, speakers, monitors, CCTV, and access control systems
• Manage user accounts and permissions (Active Directory, Microsoft 365, etc.)
• Troubleshoot OS, application, and connectivity issues
• Perform routine system maintenance and updates
• Monitor and manage helpdesk ti...