IT Support Specialist II

Parexel
Full-time Taiwan, Taipei City Computer Occupations
Posted:
March 02, 2026
Location:
Taiwan, Taipei City, Taiwan

Job Description

When our values align, there's no limit to what we can achieve.
 

Key Accountabilities:

  • Work on the IT tickets raised by business related to the applications.
  • Understanding the business functionality of the applications that are beign supported.
  • Actively work with one or more functional areas within PAREXEL to align business process with systems and tools.
  •  Provide technical support to Clinical Business Users.
  •  Troubleshoot and resolve issues related to applications.
  •  Collaborate with other IT Team members.
  •  Document technical issues and solutions.
  •  Provide on-call support as needed.
  •  Provide excellent resolutions to all the Application issues.
  • Requirements 

  •  Bachelor's degree in information technology, Computer Science, or a related field.
  •  Minimum of 1-3 years of experience in IT support.
  •  Excellent troubleshooting and problem-solving skills.
  •  Strong c...
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    Job Overview

    Job Type: Full-time
    Location: Taiwan, Taiwan
    Posted: March 02, 2026
    Deadline: April 11, 2026