IT Support Specialist

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

This position is based in our New York office.

Description:

We are seeking an IT Support Specialist to join our team. This is an exciting opportunity to work in a dynamic, fast-paced environment and contribute to the continued growth and success of our Firm. The IT Support Specialist will be responsible for providing hands-on technical support to attorneys and staff, ensuring timely resolution of hardware, software, and network-related issues. This on-site position supports all PCs, phones, AV equipment, IT peripherals, and IT infrastructure within the office. The role reports directly to the IT Support Manager.

Key Responsibilities Include:

• Support all PCs, phones, IT peripherals and IT infrastructure in the office
• Document work in IT incident ticketing system thoroughly
• Provide su...