IT Support Specialist

Job Title: IT Support Specialist

We are seeking a reliable and detail-oriented IT Support Specialist to provide technical assistance and support for end-user systems, servers, networks, and IT infrastructure. This role involves troubleshooting hardware and software issues, supporting server environments, managing proxy configurations, and ensuring smooth day-to-day IT operations across the organization.

Key Responsibilities

• Provide Level 1 and Level 2 technical support to employees
• Troubleshoot hardware, software, network, and system-related issues
• Install, configure, and maintain desktops, laptops, printers, and peripherals
• Support and monitor servers (Windows/Linux) and related services
• Assist with server administration, including user management, patching, and backups
• Configure, manage, and troubleshoot proxy servers and internet access policies
• Monitor network connectivity, bandwidth usage, and acces...