IT Support Specialist

Job Title: IT Support Specialist
We are seeking a reliable and detail-oriented IT Support Specialist to provide technical assistance and support for end-user systems, servers, networks, and IT infrastructure. This role involves troubleshooting hardware and software issues, supporting server environments, managing proxy configurations, and ensuring smooth day-to-day IT operations across the organization.
Key Responsibilities
Provide Level 1 and Level 2 technical support to employees
Troubleshoot hardware, software, network, and system-related issues
Install, configure, and maintain desktops, laptops, printers, and peripherals
Support and monitor servers (Windows/Linux) and related services
Assist with server administration, including user management, patching, and backups
Configure, manage, and troubleshoot proxy servers and internet access policies
Monitor network connectivity, bandwidth usage, and access controls
Manage user accounts, permission...