IT Support Specialist (Microsoft 365 Administration) - Based in Bulacan

Job Responsibilities

Microsoft 365 Administration & Domain Management

• Administer and maintain Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.
• Manage user accounts, security groups, licenses, and permissions across the M365 environment.
• Monitor and enforce security controls such as MFA, conditional access, DLP, and compliance policies.
• Configure and troubleshoot issues related to Exchange Online, Teams, and SharePoint connectivity.
• Manage and troubleshoot domain services (DNS, MX records, certificates, identity integrations with Azure AD/Entra ID).
• Implement and maintain M365 backup, retention, and compliance strategies.

IT Support & End-User Assistance

• Provide technical support to staff on M365 applications and IT systems.
• Troubleshoot and resolve issues with PCs, laptops, printers, video conferencing, and communication devices. ...