IT Support Specialist

Responsibilities

• Provide technical support to employees for hardware, software, and network issues.
• Install, configure, and maintain computers, servers, and other IT equipment.
• Troubleshoot and resolve technical problems promptly to minimize downtime.
• Monitor and maintain network security, backups, and system performance.
• Assist in deploying new IT systems and software updates.
• Document technical issues and solutions for future reference.
• Collaborate with other departments to ensure IT needs are met.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Proven experience in IT support or helpdesk roles.
• Strong knowledge of Windows, macOS, and common software applications.
• Familiarity with networking, servers, and cybersecurity principles.
• Excellent problem-solving, com...