IT Support Specialist

Domaine is the world's largest independent Shopify design and development partner. We are a team of commerce experts dedicated to creating, building, and growing ambitious and beloved brands. As pioneers and not just participants in our industry, we are inspired to write, break, and re‑write the rules for a new generation of commerce.

Responsibilities

• Provide first‑level IT support for all employees, resolving technical issues related to hardware, software, and network connectivity
• Provide basic troubleshooting for cloud‑based IT environments including Google Workspace, Slack, Notion, JIRA, and Confluence
• Act as first point of contact for company device users including troubleshooting, MDM administration, inventory management and software policies.
• Manage and support access to software licensing and third‑party vendors including: auditing access & permissions, costs & renewals and identify redundancies
• Complete onboa...