Job Description
Job Summary:
We are seeking a skilled and proactive IT Support Specialist to join our branch office. This role involves providing comprehensive IT support to our in-house employees, clients, and departmental teams. The ideal candidate will have hands-on experience with server management, Active Directory, dialer support, PFSense firewall, NVR/camera systems, networking, and hardware troubleshooting. Strong English communication skills and the ability to collaborate effectively with both Head Office and Branch IT teams are required.
Key Responsibilities:
Server Management: Install, configure, and maintain in-house servers; monitor performance.
Active Directory: Manage user accounts, group policies, and troubleshoot related issues.
Dialer Support: Provide client-end support and ensure dialer functionality.
Firewall Management: Configure and monitor PF Sense firewall; implement security protocols.
NVR and Camera Systems: Install/maintain...
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