IT Support Specialist - The Wickaninnish Inn

Company Description

We are a family‑owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island, creating world‑renowned guest experiences since 1996.

Job Description

Join our IT Team as an IT Support Specialist. The role requires a full‑time commitment to support staff and guests, ensuring seamless operation of all IT systems in a luxury hospitality environment.

Responsibilities

• Provide timely and effective technical support to staff and guests for hardware, software, and network issues.
• Troubleshoot and resolve IT problems promptly, minimizing disruptions.
• Assist with maintenance and updating of resort IT systems, including computers, servers, and network equipment.
• Perform routine system checks and preventative maintenance.
• Help staff set up IT equipment and software applications.
• Deliver training and guidance on secure, efficient use of IT systems.
• L...