IT Support Specialist

IT Support Specialist

Job Description

Job Title: IT Support Specialist

Position Overview

The IT Support Specialist provides day-to-day technical support for staff, students, and classrooms in a PreK–8 school environment. This role focuses on maintaining reliable technology systems, troubleshooting issues, and supporting educational tools to enhance teaching and learning.

Key Responsibilities

• Technical Support: Provide first-line technical support for teachers, staff, and students regarding hardware, software, and basic networking.
• Device Maintenance: Set up, configure, and maintain devices including laptops, desktops, tablets, printers, and classroom technology such as smart boards and projectors.
• Troubleshooting: Diagnose and resolve issues with operating systems, applications, internet connectivity, and peripherals.
• Account Management: Assist with account ...