IT Support Specialist

**Job Description:**
**Job Summary:**

Responsible for installation, upgrades, troubleshooting and repair of hardware and software on or related to desktop pc’s, printers, pc hardware systems, pc networks, LAN and RF devices. Must possess strong interpersonal, decision making, problem solving and analytical skills. Schedule may include a variety of shifts, weekends and holidays.

**Job Responsibilities :**

+ Installs, upgrades, troubleshoots and repairs of hardware and software on or related to desktop pc’s, printers, pc hardware systems, pc networks, LAN and RF devices.
+ Runs and monitors batch jobs such as integrated store order processing and prints picking documentation (labels)
+ Troubleshoots as first level support any problems experienced by production equipment.
+ Provides technical support for standard and proprietary desktop software. Relate to a diverse group of people, including team members, senior management, business customers, and v...