IT Support Specialist

Location, Type, Skills, Responsibilities & More

IT Support Specialist

• Location: Zurich, Switzerland
• Type: Dispatch, On-site
• Hours: 10-20 hours per week
• Skills:
  • Troubleshooting
  • Problem Solving
  • Help desk & ticketing systems
  • Windows & macOS support
  • Basic Networking

BCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch, on‑site) IT Support Specialist in Zurich, Switzerland.

Responsibilities

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third‑party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco ...