IT Support Staff

Job Description:

• Provide prompt and courteous technical support to end-users, addressing hardware, software, and network-related issues.
• Assist users in setting up and configuring new devices, including computers, printers, and other peripherals.
• Troubleshoot and resolve issues related to operating systems, applications, and network connectivity.
• Conduct regular maintenance and updates on computer systems, ensuring they are up-to-date with the latest software patches and security measures.
• Install, configure, and upgrade software applications and operating systems.
• Diagnose and replace faulty hardware components, coordinating with vendors for hardware repairs and replacements.
• Assist in the configuration and maintenance of local area networks (LANs) and wide area networks (WANs).
• Troubleshoot network connectivity issues and implement solutions to ensure seamless communication.
• Collaborate with the IT...