IT Support & Systems Admin (24/7)

Lotte Duty Free Singapore
Full-time singapore, singapore Other-General
Posted:
June 19, 2026
Location:
singapore, singapore, Singapore

Job Description

Key responsibilities and accountabilities
  • Desktop Support-L1, (Mandatory)
  • As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures
  • Creations / termination of email accounts and system access rights for new employees and exiting employees
  • Prepare, issuance and maintenance of IT hard wares for all employees according to job functions and requirements
  • Handle first-level incident / problem determination and resolution on a 24x7 basis and attend to Service incidents and queries within the agreed service levels
  • Timely escalation of incidents to higher levels when required
  • Log file monitoring for errors
  • Perform daily, weekly and monthly proactive housekeeping and monitoring activities as well as Vendor co-ordination,
  • Perform basic Service Requests based on Standard Operating Procedures
  • Follow quali...

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Job Overview

Job Type: Full-time
Location: singapore, Singapore
Posted: June 19, 2026
Deadline: July 29, 2026