IT Support Technician

We are seeking a highly skilled IT Support Technician to join our team. The ideal candidate will have 2 to 3 years of experience in IT Support, with expertise in Hardware, software and troubleshooting. This role is based in Kimberly.

Responsibilities and Duties

• Installation, maintenance and support of all hardware and software
• Capture and maintain all IT assets in the ICT inventory database and dispatch the IT equipment to the user as per written request.
• Install and maintain all desktop hardware.
• Install and maintain desktop software.
• Install and maintain all computer peripherals.
• Liaise with external providers for hardware support.
• Computer fault diagnosis
• Identify common problem areas experienced to recommend corrective action.
• Decide whether to send the computer to the manufacturer for repair.
• Report shortfall in parts inventory to line manager.
• Work wit...