IT Systems Analyst

Overview of role:

Reporting to the Product Manager, IT Crew Operations, the IT Systems Analyst is a technical position supporting multiple end user groups and project teams from the Crew Operations business units. This role is primarily engaged in the implementation, support, and sustainment of business application solutions for multiple critical Tier-1 applications. Analysts are responsible for incident management, root cause analysis and resolution, and may be involved in technology related projects, and business analysis.