IT Systems Analyst

Are you a tech-savvy problem-solver who loves keeping systems running smoothly? We're looking for a driven IT Systems Analyst to be the backbone of our technology operations — resolving technical issues, managing cloud and on-premises infrastructure, and leading new IT projects that make a real impact. If you're ready to build, innovate, and grow, we want to hear from you!

Responsibilities

• Resolve and respond to Help Desk tickets in a timely manner to ensure the smooth operation of our IT infrastructure, including hardware, software, networks, systems, servers, etc.
• Conduct various day‑to‑day activities, including new hire setup, changes and termination in various company‑wide systems.
• Investigate errors and issues to identify the root cause and resolve the issues; escalate as required.
• Administer on-premises Windows Server and cloud infrastructure (e.g., M365).
• Assist with the deployment and implementation of new ha...