Job Description
Purpose Responsible for ensuring the efficiency, reliability, and security of the organization’s IT systems, infrastructure, and user support services.
Diagnoses and resolves technical issues, manages service requests, and supports the implementation of new systems and applications.
Serves as a bridge between technology and business needs while thriving in a collaborative environment.
Principal Responsibilities Uphold DDW’s Mission Statement, Quality Policy, and Values and Beliefs.
Troubleshooting & Problem Resolution Diagnose and resolve hardware and software issues, including internet connectivity, email clients, VOIP phone systems, printers, and related devices.
Analyze recurring issues and implement preventive solutions to improve system stability.
Network Administration Administer, monitor, and maintain corporate network infrastructure, including Cisco, Meraki, and Ubiquiti hardware.
Configure...
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