IT Technical Business Analyst (Remote) JP834

Project Coordinator – Software Asset Management

We are seeking a Project Coordinator to support the development and implementation of governance and issue resolution processes for Software Asset Management and the creation of a certified software list for end‑user workstations. This role will focus on improving workflows, ensuring license compliance, and enhancing service delivery standards.

Responsibilities

• Collaborate with multi‑disciplinary teams to design and implement governance and issue resolution processes
• Research and evaluate technology trends to inform solution design
• Architect new IT services, develop solution papers, and test plans
• Evaluate current services and recommend remedial actions where required
• Assist in determining hardware/software requirements and support proof‑of‑concept rollouts
• Provide quality control on production implementations and communicate operational guidelines