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IT Technical Support Executive(BAU)
Popular Book Co. (Malaysia) Sdn. Bhd.
Full-time
Kuala Lumpur, Kuala Lumpur
Other-General
Posted:
March 01, 2026
Location:
Kuala Lumpur, Kuala Lumpur, Malaysia
Job Description
Job Description
Ensure day-to-day smooth operations of the systems assigned. (eg. NAV, PDA, Network, Server)
Ensure completeness of data synchronization between systems. (eg. HQ and outlets' POS and store)
Provide helpdesk supports to users (eg. POS, PC/NB, Printer, Network, IT related systems, Server)
Maintain and log all support cases. Follow up with users, provide feedback and see problems through to resolution.
Provide IT related support to retail events (eg. expo/atrium fair, Bookfest, Annual Order)
Requirements
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
Positive attitude and eager to learn.
Fundamental knowledge in IT infrastructure
Tahap senioriti
Tahap permulaan
Jenis pekerjaan
Sepenuh masa
Bidang tugas
Pembangunan Perniagaan, Jualan
...
Ensure day-to-day smooth operations of the systems assigned. (eg. NAV, PDA, Network, Server)
Ensure completeness of data synchronization between systems. (eg. HQ and outlets' POS and store)
Provide helpdesk supports to users (eg. POS, PC/NB, Printer, Network, IT related systems, Server)
Maintain and log all support cases. Follow up with users, provide feedback and see problems through to resolution.
Provide IT related support to retail events (eg. expo/atrium fair, Bookfest, Annual Order)
Requirements
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
Positive attitude and eager to learn.
Fundamental knowledge in IT infrastructure
Tahap senioriti
Tahap permulaan
Jenis pekerjaan
Sepenuh masa
Bidang tugas
Pembangunan Perniagaan, Jualan
...
Apply for this Job
Submit your application for the IT Technical Support Executive(BAU) position at Popular Book Co. (Malaysia) Sdn. Bhd..
Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
Kuala Lumpur, Malaysia
Posted:
March 01, 2026
Deadline:
April 10, 2026