IT Technical Support

Nextvas Inc

Description

• Provide technical support to end-users for hardware and software issues.
• Monitor system performance and troubleshoot any technical problems.
• Assist in the installation and configuration of IT equipment.
• Document support requests and resolutions in the ticketing system.
• Collaborate with other IT staff to improve systems and infrastructures.

Requirements

• Educational Qualifications: Bachelor’s degree in Computer Science or related field
• Experience Level: Junior: 0–2 years
• Qualities and Traits: Strong problem-solving skills and attention to detail
• Responsibilities and Duties: Ability to work effectively within a team environment
• Working Conditions: Availability to work flexible hours as needed

Technical Skills

• Monitoring Tools (Prometheus, Grafana)
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