IT Technical Support

IT Technical Support role at Power Circle International, Inc.

Responsibilities

• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Monitor and maintain computer systems and networks.
• Respond and solve service issues and requests in a timely manner.
• Provide technical support across the company.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Check computer hardware (mouse, keyboards etc.) to ensure functionality.
• Set up routers, printers, etc. to computers.
• Replace computer parts as required.
• Ensure security and privacy of networks and computer systems.
• Organize and schedule upgrades and maintenance without deterring others from completing their work.
• Maintain records/logs of repairs and fixes and maintenance schedule.
• Company asset monitoring or t...