IT Technician Level 1/2

Soaring Towers
IT Technician Level 1/2
(Fully Remote Position)
Are you highly organized, tech-savvy, and an exceptional communicator? Do you thrive in a dynamic environment, enjoy juggling diverse tasks, and want to make a meaningful impact? Soaring Towers is seeking a Remote IT Technician Level 1 and Level 2 to join our innovative team. This flexible, client-facing role offers opportunities for growth, learning, and variety.
We are looking to hire in Q1 2026 want a team member who blends professionalism, creativity, and enthusiasm for new challenges.
Website:
What You'll Do
Advanced Troubleshooting: Diagnose and resolve complex desktop, server, network, and application issues.
Ticket Ownership: Take ownership of tickets from intake through resolution, ensuring timely updates and clear documentation.
User Support: Provide professional remote support for end users with minimal disruption to business operations.
Systems Administration: Manage and support Wi...