IT TECHNICIAN

Education

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, Information Systems, or a related field.
• Professional certifications such as CompTIA A+, Network+, MCSA, or CCNA are an added advantage.

Experience

• Minimum 1–3 years of working experience in IT support, system administration, or related roles.
• Experience in handling hardware, software, and network troubleshooting.

Technical Skills

• Proficient in Windows OS, Microsoft Office, and basic networking (LAN/WAN).
• Familiar with Active Directory, user account management, email configuration, and printer/network device setup.
• Basic knowledge of firewalls, antivirus systems, and data backup solutions.
• Experience in ERP systems or company-specific software is a plus.

Soft Skills

• Good communication and interpersonal skills.
• Problem-solving attitude and analytica...