IT Trainee

·       Provide first -level IT support
to end users

·       Assist in installation and
configuration of computers, printers, and software

·       Support basic networking tasks
(LAN, Wi -Fi, IP addressing)

·       Assist with user account setup
and password resets

·       Escalate unresolved issues to
senior IT staff

·       Maintain IT inventory and basic
documentation

·       Follow IT security policies and
procedures

Skills & Knowledge Required

·       Basic understanding of computer
hardware and peripherals

·       Basic knowledge of Windows
operating system