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IT User Support Specialist

Kofax
Full-Time/Regular Budapest, Budapest Computer Occupations
Posted:
June 04, 2026
Location:
Budapest, Budapest, Hungary

Job Description

Job Level

Not Applicable


Job Purpose


As the first line of IT support, the IT Support Specialist will provide exceptional service to our internal end users and field personnel.


The role involves maintaining the continuity of computer services companywide by addressing a variety of technical issues.


Key Responsibilities

  • Serve as the primary contact for all helpdesk inquiries, ensuring departmental processes and standards are upheld.

  • Offer telephone and desk-side support for all software, applications, and hardware issues.

  • Build, upgrade, and maintain PC systems; set up network access for new users.

  • Troubleshoot and resolve problems related to viruses, email, security, connectivity, and overall computer performance.

  • Lead and manage projects, tasks, and reporting with a process-oriented approach.

  • Maintain Helpdesk proficiently, managing own ticket...

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    Job Overview

    Job Type: Full-Time/Regular
    Location: Budapest, Hungary
    Posted: June 04, 2026
    Deadline: July 14, 2026