Ar
IT User Support Specialist with French
ArcelorMittal
Full-time
Dąbrowa Górnicza, Silesian Voivodeship
Computer Occupations
Posted:
May 25, 2026
Location:
Dąbrowa Górnicza, Silesian Voivodeship, Poland
Job Description
Responsibilities
- Handle IT user requests and incidents, including registration and analysis in ITSM systems
- Identify and analyze IT issues and cooperate with other teams to resolve them
- Prepare and update tickets, reports, and propose corrective actions
- Process user requests related to IT systems (account creation, access rights, permissions, software installation, IT equipment)
- Support IT asset management (computers, smartphones, printers) across different departments and locations
- Create and maintain technical documentation and IT procedures
- Provide users with practical support in using IT tools
- General technical knowledge of IT
- Experience in supporting end-user devices (PCs, laptops, smartphones, tablets)
- Knowledge of ITSM tools and systems (e.g. ServiceNow, SAP, GLPI, or similar)
...
Apply for this Job
Submit your application for the IT User Support Specialist with French position at ArcelorMittal.
Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
Dąbrowa Górnicza, Poland
Posted:
May 25, 2026
Deadline:
July 04, 2026