Italian Customer Support - Remote from Portugal

We connect talented professionals with international job opportunities. Our team provides expert support in job search, visa processes, accommodation, and relocation to ensure a smooth transition abroad. Our mission is to help candidates succeed globally.

DUTIES AND RESPONSIBILITIES:

• Provide responsive and professional support to business customers across communication platforms (Phone, Email, Chat)

• Assist clients with account-related queries, including identity verification and account information confirmation

• Adhere to regulatory guidelines and internal procedures as directed by the client

• Troubleshoot issues and offer effective solutions tailored to customer needs

• Ensure timely follow-up and resolution of customer interactions, maintaining client satisfaction

• Maintain accurate documentation of interactions and updates in internal systems

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