Italian-Speaking Customer Service for Online Retail Department In Greece

Mercier Consultancy is excited to announce an opening for an Italian-Speaking Customer Service Representative for our Client's Online Retail Department in Greece. In this engaging role, you will provide exceptional support to our Italian-speaking customers as they navigate our online retail platform.

Your fluency in Italian will be instrumental in addressing inquiries regarding product availability, order processing, and returns, ensuring our customers enjoy a seamless shopping experience. You will contribute significantly to customer satisfaction and the overall success of our online retail services.

Responsibilities

• Deliver high-quality customer service in Italian through phone, email, and chat regarding online retail inquiries
• Assist customers with questions about products, order statuses, and online shopping policies
• Process orders, returns, and exchanges while maintaining accurate records
• Collaborate with internal teams to re...