Italian-Speaking SMB Customer Success Manager

KnowBe4 in Cape Town seeks a Customer Success Manager fluent in Italian. You will build and maintain customer relationships to maximize value and ensure satisfaction. Responsibilities include onboarding new customers, identifying upsell opportunities and monitoring customer health metrics.

Successful candidates will have experience as a Customer Success Manager, familiarity with IT security practices, and strong communication and time management skills. KnowBe4 offers a supportive work environment with various benefits.