ITIL/Service Transition Manager

ITIL/Service Transition Manager - 3+ months - 100% Remote - Start ASAP

For our international client, we are looking for an experienced ITIL/Service Transition Manager.

You will act as an interface between the project team and the operations team and will ensure a smooth transition to operations.

You will be responsible for ensuring that new solutions, processes and procedures are technically sound, fully documented and seamlessly handed over to the client's Operations/Support teams.

You are the gatekeeper of production stability.

Tasks:

* Act as ITIL/Service Transition Manager

* Ensure smooth transition to operations team

* Ensure new solutions, processes and procedures are stable and transitioned to operations/support team

* Operational Readiness: Define and enforce Ready for Production, Handover sign-off and documentation readiness criteria for the project team

* Document and hand over ...