IT/IS Executive

Responsibilities

• Work in a team to manage the Loan Management, Accounting and CRM system. Analyzing business needs, conducting requirements gathering, defining scope and objectives, ensuring that system implementation meet users' requirements and within deadline.
• Provide day-to-day support and enhancement of the networks and applications.
• Generate reports using crystal reporting tool on a daily/monthly/ad-hoc basis
• Provide application support in resolving and troubleshooting problems together with internal, external stakeholders and vendors for further investigations.
• Maintain user documentation including release notes, training guides and UAT documentation.
• Ensure compliance of all security measures in application development processes.
• Manage system access roles/ rights and user-ids (add / modify / delete)
• Partner with process owners and users to integrate technical and application components to identify ...