IT/IS Technician

Overview

Information Technology Support Technician responsible for setting up and maintaining computer and network systems in Masimo. Provide assistance to employees by answering questions, resolving technical problems and maintaining company network, software and computer equipment to ensure effective IT functionality.

Duties & Responsibilities

• Work on IT Service Desk tickets to troubleshoot IT issues related to computers (desktops and laptops), printers, networks, handhelds and cell phones.
• Ensure security and privacy of networks and computer systems.
• Perform preventive and corrective maintenance on computer equipment.
• Assist onsite and remote employees with their computer and software related issues.
• Software installation and basic network troubleshooting.
• Setup and imaging computers.
• Document resolution and follow up with Service Desk tickets.
• Support manufacturing IT equipment such a...