Itom Developer (Guerrero)

Job Title
ServiceNow ITOM – CMDB and Discovery Developer
Experience Level
5+ years of strong experience and proven specialization in ServiceNow ITOM implementation
Strong Hands on – CMDB and Discovery - Major
Strong knowledge of ITIL processes and best practices
Preferred Certifications
ServiceNow CSA, ITOM – Discovery, Data Foundations CMDB & CSDM
Job Description
Design and implement ServiceNow ITOM Discovery and CMDB solutions to meet client requirements
Configure and manage Discovery (MID Servers, schedules, credential management, patterns) and ensure reliable CI population
Establish and maintain CMDB governance and data quality, including CI class modeling, relationships, lifecycle, and data standards
Configure Identification and Reconciliation (IRE), including identification rules and reconciliation behavior across data sources
Implement CMDB Workspace, CMDB Health Dashboards, CI Class Manager, Data Manager, CSDM Awareness and...