ITSM & BCMS Principal Consultant — Lead Transformation

A leading IT consulting firm is seeking a Principal Consultant – ITSM/BCMS to lead IT Service Management consulting engagements. The ideal candidate will have 8-10 years of experience and extensive knowledge of ITIL, ISO 20000, and relevant frameworks. This role involves managing a team, delivering high-quality advisory services, and ensuring compliance with best practices. Excellent leadership abilities are essential for guiding clients through ITSM projects and continuous improvement initiatives.
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