IVR Business Analyst

Greetings,
My name is Rahul Kohli and I'm a Senior Recruiter at InfiCare technologies, our records show that you are an experienced IT professional with IVR Business Analyst this experience is relevant to one of my current openings. The opening requires IVR Business Analyst to the above skills. It is Mexico / Colombia (Remote).
Title: IVR Business Analyst
Location: Mexico / Colombia (Remote)
Type: Contract (1099)
Job description:
Technical support and troubleshooting: The analyst diagnoses and resolves system issues, manages workflow, documents work requests, and implements solutions to enhance system functionality.
Communication and collaboration: Effective verbal and written communication is essential for liaising with business partners, fostering understanding, and creating a conducive environment for success.
Project and testing management: Responsibilities include participating in project teams, designing and executing test plans for complex requests, ident...