Japanese Speaking Senior Customer Service Officer (Air Freight)

Easy Job Centre
Full-time cheung sha wan/lai chi kok, Kowloon Information and Record Clerks
Posted:
June 13, 2026
Location:
cheung sha wan/lai chi kok, Kowloon, Hong Kong

Job Description

Responsibilities




  • To mainly handle e-commerce shipments, receive orders and handle general inquiry from customers by phone & email

  • To coordinate and support air export / import operation, sales section as per standard operation procedure

  • To maintain effective communication with customer and overseas agent (mainly group branch in Japan)

  • To enter data & prepare documentation for courier, air export / import shipment



  • Requirements




  • DSE / Form 5 graduate or above

  • At least 2 years relevant experience in air freight forwarding & express

  • Excellent communication skill

  • Microsoft excel and words processing, accurate typing skill

  • Good command of spoken and written English and Chinese, Japanese speaker preferred


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    Job Overview

    Job Type: Full-time
    Location: cheung sha wan/lai chi kok, Hong Kong
    Posted: June 13, 2026
    Deadline: July 23, 2026