Japanese Speaking Senior Customer Service Officer (Air Freight)

Easy Job Centre

Full-time cheung sha wan/lai chi kok, Kowloon Information and Record Clerks

Posted:

June 13, 2026

Location:

cheung sha wan/lai chi kok, Kowloon, Hong Kong

Job Description

  Responsibilities 

 To mainly handle e-commerce shipments, receive orders and handle general inquiry from customers by phone & email

 To coordinate and support air export / import operation, sales section as per standard operation procedure

 To maintain effective communication with customer and overseas agent (mainly group branch in Japan)

 To enter data & prepare documentation for courier, air export / import shipment

  Requirements 

 DSE / Form 5 graduate or above

 At least 2 years relevant experience in air freight forwarding & express

 Excellent communication skill

 Microsoft excel and words processing, accurate typing skill

 Good command of spoken and written English and Chinese, Japanese speaker preferred

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Job Overview

Job Type: Full-time

Location: cheung sha wan/lai chi kok, Hong Kong

Posted: June 13, 2026

Deadline: July 23, 2026