Jasper AB Skytram Guest Services Agent

Overview

Pursuit Collection, Jasper, AB — $18 an hour. Seasonal, Full-time.

This position involves creating a welcoming environment for guests by providing a seamless, safe, and enjoyable experience. The starting salary is $18.00 per hour. This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

Responsibilities

• Serve as the first point of contact, welcoming guests and providing information on weather, ticketing, and tram operations.
• Sell tickets and allocate guests to tramcar spaces using a custom point-of-sale system.
• Handle cash, credit/debit transactions, and third-party billing processes accurately.
• Operate and maintain knowledge of the “flight system” ticketing platform.
• Resolve ticketing issues, process refunds, and address guest feedback professionally.
• Communicate effectively with other departments and staff via phone, radio, or in person.
• Complete administrative ...