Java and AWS Production Support Engineer

Join our team in Toronto as a Production Support Engineer specializing in Java applications and AWS. Ensure application stability through effective incident management and troubleshooting strategies.
This role requires 4–6 years of production support experience focusing on Java applications in AWS environments. You will be responsible for leading support activities, monitoring applications, and facilitating timely incident resolutions by working effectively with various teams. Strong analytical and communication skills are essential for performing root cause analysis and driving support process improvements.
Key Responsibilities:
• Lead support activities for Java mid-tier applications
• Resolve infrastructure-related production problems
• Manage AWS environments and applications actively
• Collaborate with development and infrastructure teams
• Conduct incident management and SLA adherence
Requirements:
• 4–6 years of experience in Java application support