Java Support Software Engineer

Key Responsibilities:

• Analyze and resolve application and production issues.

• Perform code debugging and log analysis to identify defects and root causes.

• Manage incidents and communicate effectively with users, application owners, and stakeholders.

• Improve application stability and performance by identifying recurring issues and recommending permanent fixes.

• Work with Engineering teams to automate operational processes and alerts.

• Participate in change management activities to minimize production risk.

• Build and enhance runbooks and operational documentation.

• Develop reports and dashboards to monitor application health and service performance.

• Troubleshoot and support proprietary technologies.

Required Skills:

• Strong Java programming experience.

• Good understanding of Data Structures and Computer Science fundamentals.

• Experience troubleshooting...