Ji
Posted:
March 02, 2026
Location:
Kochi, Kerala, India
Job Description
Jio is looking for an experienced Jio Center Manager (JCM) to lead overall business performance, operations, and customer experience for a high-impact Jio Center. This role drives sales, ensures seamless operations, strengthens partner productivity, and leads multi-functional teams to deliver superior customer outcomes.
What You’ll Do
Deliver overall sales, revenue & customer acquisition targets for the Jio Center
Oversee smooth daily operations, administration & service delivery
Optimize productivity, resources, and cost efficiency of the center
Ensure compliance with statutory, regulatory & commercial guidelines
Manage permissions/approvals required for local projects & deployments
Build strong relationships with channel partners to enhance throughput
Drive customer retention, manage escalations & improve NPS
Lead, coach & motivate cross-functional sales, service & support teams
What We’re Looking For
10–14 years of experience in telecom, operations, ...
What You’ll Do
Deliver overall sales, revenue & customer acquisition targets for the Jio Center
Oversee smooth daily operations, administration & service delivery
Optimize productivity, resources, and cost efficiency of the center
Ensure compliance with statutory, regulatory & commercial guidelines
Manage permissions/approvals required for local projects & deployments
Build strong relationships with channel partners to enhance throughput
Drive customer retention, manage escalations & improve NPS
Lead, coach & motivate cross-functional sales, service & support teams
What We’re Looking For
10–14 years of experience in telecom, operations, ...
Apply for this Job
Submit your application for the Jio center manager position at Jio.
Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
Kochi, India
Posted:
March 02, 2026
Deadline:
April 11, 2026