Jio center manager

Jio
Full-time Kochi, Kerala Operations Specialties Managers
Posted:
March 02, 2026
Location:
Kochi, Kerala, India

Job Description

Jio is looking for an experienced Jio Center Manager (JCM) to lead overall business performance, operations, and customer experience for a high-impact Jio Center. This role drives sales, ensures seamless operations, strengthens partner productivity, and leads multi-functional teams to deliver superior customer outcomes.
What You’ll Do
Deliver overall sales, revenue & customer acquisition targets for the Jio Center
Oversee smooth daily operations, administration & service delivery
Optimize productivity, resources, and cost efficiency of the center
Ensure compliance with statutory, regulatory & commercial guidelines
Manage permissions/approvals required for local projects & deployments
Build strong relationships with channel partners to enhance throughput
Drive customer retention, manage escalations & improve NPS
Lead, coach & motivate cross-functional sales, service & support teams
What We’re Looking For
10–14 years of experience in telecom, operations, ...

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Job Overview

Job Type: Full-time
Location: Kochi, India
Posted: March 02, 2026
Deadline: April 11, 2026