Job Description
· Manage workshop flow in term of capacity and availability.
· Distribute & delegate RO to the dedicated Foreman or technician.
· Arrange all vehicles sent in for repairs / maintenance to the appropriate work bay for work to be carried out.
· Manage and utilize technician labor hours according to flat rate.
· Monitor & update Technician clock in & clock off in the SAP.
· Update WFM information from start until servicing /repairing job completed.
· Update & prepare report require (Productivity and Efficiency Report, CBJ Report and VOR Report in SAP system).
· Communicate and coordinate with all related parties to ensure job done as promised.
· Inform service advisor of delay in repairs and additional repairs / defects.
· Ensure high efficiency and productivity of Technician. Analyze reasons for repeat jobs.
· Ensure all job done approved by foreman before handing over for billing process
· Check and review w...
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