Job Title: CX Enablement – Change Coordinator

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Job Description

The CX Enablement – Change Coordinator supports the delivery of change initiatives that help frontline and operational teams succeed. Working closely with Operations, the wider Ops Enablement team, and cross-functional project teams, this role coordinates change activities, supports communication and training efforts, and contributes to operational readiness.

This role also assists with project administration and reporting, ensuring visibility of progress and alignment with the CX Enablement Lead.

Day to day, you will report to the CX Enablement Lead

Principal Duties:

Change Management Support

· Assist in the development and execution of tactical change management plans that support ...