Journeyman Field Support Technician

MANTECH seeks a motivated, career and customer-oriented Journeyman Field Support Technician to join our team in Doral, Florida.

Responsibilities include but are not limited to:

• Provide advanced onsite and remote technical support, specializing in complex troubleshooting and problem resolution.
• Diagnose and resolve hardware and software issues, install and configure equipment, and provide technical assistance to end users.
• Perform onsite maintenance, upgrade, and troubleshooting efforts, ensuring minimal disruption to client operations.
• Communicate complex technical concepts clearly to clients and help develop/maintain knowledgebase articles and training materials, contributing to team knowledge and support efficiency.
• Escalate complex issues to senior Technicians and contribute to process improvement initiatives.

Minimum Qualifications:

• HS diploma: a candidate ...