Jr. Analyst, GSS Collections

Overview

Wyndham Hotels & Resorts is now seeking a Jr. Analyst, GSS Collections to join our team at WHR Argentina in Buenos Aires, Argentina.

The Role

This role will be part of Global Shared Services based in Buenos Aires, Argentina.

Responsibilities

• Support the collections function by performing routine outreach activities and following up on overdue franchisee accounts.
• Assist in tracking payments, documenting customer interactions, and maintaining accurate account records in accordance with established procedures.
• Support basic dispute handling, escalation tracking, and default notice coordination under guidance from senior team members.
• Monitor assigned accounts for aging and payment status, escalating potential risks following defined guidelines.
• Contribute to maintaining accurate, complete, and audit-ready collections documentation.
• Conduct routine collection outreach to franchisees v...