Jr. Care Associate

Versa Innovations Corp. is a leading Philippine developer and provider of two-way radio communication systems and solutions, specializing in cutting-edge technology for security, corporate, and public safety industries. We pioneer innovative communication products like NetEdge - the first Push-to-Talk (PoC) Radio as a Service (RaaS) in the Philippines.

Main Purpose of the Role

Provide exceptional customer service and support to clients while managing permits processing, reseller transactions, and ensuring seamless service delivery for two-way radio communication systems.

Key ResponsibilitiesClient Engagement

• Actively engage with clients inquiring via phone, company website, and social media
• Handle inbound and outbound calls according to client support needs
• Provide accurate and valuable information about products and company services
• Follow standard protocols for handling concerns and inquiries...