Jr. Customer Quality Engineer

**Main Responsabilties**:
- Prepares and coordinates audits and client visits, then documents and communicates the results of the audit/visit.
Carries out appropriate containment actions and plans and monitors their progress and effectiveness to prevent deviations from recurring.
- Communicates customer complaints to interested parties.
Encourages a complaint handling meeting to investigate customer complaints and conduct an initial analysis.
Communicates the 3D report in time to the client, including defined containment actions.
- It tracks customer complaints, requests samples if necessary and quality analysis of non-compliant products, and performs the full analysis with additional testing to identify root causes of nonconformity and non-detection.
- Prepares and communicates the 8D report to the client on time, including root cause analysis, corrective and preventive action plans.
- Communicate action plans to the teams involved and track their pr...